Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

August 17, 2010 by Rachel Banks
Filed under: Uncategorized 

Don’t let a novice 24 hour carpet cleaner show up to repair your carpets damaged by water. These are the things you have to be wary of:

Overcharging. An amateur water restoration restorer may pack the job up with superfluous extras. E.g. using dehumidification on the damaged carpets may not be needed.

Correct equipment. They sometimes hire equipment from hire places for drying the carpet. This is ok to do, but an experienced water damage restorer will have all their equipment to provide a speedy response and hopefully a better value job.

Proper moisture metre. If they don’t have the right moisture meter, they won’t be able to know whether the carpet is fixed. This furthers the danger of future mould growth. Removal of this would then be required in the future.

Specialisation. There are many “Carpet Cleaners” in this industry who do water damage jobs on the “side.” i.e. they aren’t those who deal with this kind of work each day. Be wary of this. Repairing water damage to carpets is an art. Removing and repairing and reinstalling the carpet must be completed by a professional, otherwise carpets can be damaged irrepairably.

You might be pondering, how do I locate a proper Flood Restoration techinician? Below I have selected some pointers to look out for when you are calling around for a carpet flood damage business:

What size is their Yellow Pages ad: This can indicate how much repair work they are getting already. A full-size Yellow Pages ad slot can cost more than $50 000. If they have paid for a large ad, you can have some indication that they will deliver the goods.

Where do they show up in Google? The higher the rate in Google, the more webpage views there have been for the business.

What Qualifications do they have? The foundational qualification needed is a IICRC qualification about Applied Structural Drying and Water Damage Restoration.

Do Insurance companies source them for water damage jobs? This is a great indicator. If insurance companies source them, the business is very likely to be excellent at their skill. Insurance companies tend to use the providers that provide them the best value for money.

How much Equipment do they have? They should own about 100 Air movers. If they possess this many, this probably means they have been established for a good time. We took 8 years to accumulate that many wet carpet drying air movers.

What type of commitment can you get with them through a phone call? Try to pin them down to a set rate for water extraction, water removal and initial inspection. If they wouldn’t give you a price for this only, you know they are not willing to assist you, so move on.

Response Time – Our Water Damage business in Brisbane works to a 59 minute response time to a water damage emergency. The business needs to be responded to ASAP. Mould can appear in a 24 hour period.

If you stick to these tips you are sure to get a Flood Damage Restoration technician who can do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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